Call The Helpline
If you are unsure or worried about your own thoughts or behaviour towards children, or the behaviour of someone you know, whether they are an adult or a child, our experienced advisors can offer confidential advice on what steps you could take.
If you are a professional looking for advice or support, our trained operators can help you.
The Stop it Now! Freephone Helpline 0808 1000 900 is available from 9.00am - 9.00pm Mondays to Thursdays and from 9.00am - 7.00pm Fridays.
Alernatively you can contact us for help and advice via email at this address: help@stopitnow.org.uk.
E-mails recieved at this address are anonymised to preserve confidentiality, but may not be replied to immediately due to high demand for the service. We aim to respond to all emails within 3-5 working days but if you are looking for immediate help, please contact the Helpline by phone in the first instance.
Please see the confidentiality statement (below) before contacting us. Please be aware that e-mails sent to office@stopitnow.org.uk or any other related Stop it Now! E-mail address are not confidential.
Please note that over the Christmas period - from December 24th-January 2nd, a delayed response will be experienced on the email system.
Confidentiality Statement
Our telephone Helpline offers a confidential service for people seeking advice and support. This means that when contacting us you do not have to give any identifying information such as address, telephone number or last name.
However if you do give us identifying information and we are concerned that a child is at risk or a criminal offence has been committed which the police may not be aware of, we will have to pass on that information to the appropriate agencies.
We also offer a confidential e-mail service, help@stopitnow.org.uk, on which you can contact us. Your e-mail address will not be displayed. This service is not able to offer an immediate response to your enquiry. Due to high demand for this service, we are unfortunately unable to offer an immediate response to your enquiry. We aim to respond to all emails within 3-5 working days, but if your enquiry is urgent please call the confidential Helpline - 0808 1000 900.
More about the Helpline
Read more about the helpline, including; how it works, our protocols, how it is managed, monitored and evaluated.
Our Helpline Reports give an overview of activity since the Helpline began in 2002. They include an array of statistical information and call examples.
You can also read a number of call examples which demonstate the sort of calls we take. Our Helpline staff answer, on average, around XX calls a week. which vary greatly in nature and can be from any one of our target groups.
For inquiries in the United States, please contact our sister organisation, Stop It Now!:
Stop It Now!
www.StopItNow.org
Helpline: www.StopItNow.org/help
1.888.PREVENT
